Messaging channels

Engage your consumers where they already are

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Why Using Messaging

LiveEngage makes it easy for businesses to sell products and answer questions in the world’s most popular messaging channels.

Apple Business Chat enables millions of consumers to start a conversation with your brand directly from Safari, Siri, Search, and Maps. And with rich messaging capabilities, your brand can showcase products, process transactions and more — directly in Apple’s Messages app.

Engage with your consumers across the web using conversations – the most intuitive, personal way of interacting. Consumers simply click on the display ads to begin conversations with your brand and move them further through the sales funnel.


Capitalize on your social presence and turn fans and followers into buyers. With Facebook Messenger, you can immediately monetize social interactions directly in a Messenger conversation instead of driving them to your website or to a phone call.

The most popular messaging application in Japan, Thailand, and Taiwan is available on a multitude of mobile and desktop devices. Line’s social network-like ‘Timeline’ and other sticky features make this a great place to stay in front of your consumers in Asia-Pacific markets.

Expand your international reach using WhatsApp — the most popular messaging app in the world. Users from all over the globe can seamlessly sync conversations to both their mobile and desktop — keeping you top of mind on multiple consumer devices.

Present consumers with the option to start an SMS conversation from your mobile website, AdWords ads, Google My Business listing and even from an automated attendant when they call your 800 number.

Tap into an upgraded SMS experience that includes branding, rich media, interactivity and analytics. With Google RCS, businesses can bring branded, interactive mobile experiences to the native messaging app on billions of Android devices.

Expand the functionality of your website or mobile app with native messaging capability. Help consumers get answers to questions when they’re browsing your products or services before they make a purchase without requiring them to pick up the phone and wait on hold.

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